The most asked questions related to renting. If you can't find the answer to your question please email us at info@flamingolettings.co.uk
Initial payments – rent installments and deposit must be received in cleared funds no later than our receipt of the signed Tenancy Agreement.
Your payment date will be noted on your lease agreement – it usually the first of every month
After the initial payment, rent must be paid by one standing order for each payment period. The standing order form will be given to you upon signing the Tenancy Agreement. It is the your responsibility to submit the completed form to your bank in good time and to provide us with a copy as proof that payment arrangements have been put in place with your bank. We require this proof before access can be allowed to the property at the commencement of the tenancy. To ensure that your rent arrives on the correct day, it is important to date the standing order at least three days before the rent is due.
An administration charge, where Rent is paid by means other than as stated in your agreement, is £35.00 for each occasion. If rent payments are more than 14 days late, they will attract interest at 3% above the Bank of England base rate and a late payment penalty fee of £25.00 will be issued.
We have a zero tolerance policy on rent arrears. If for any reason your rent payments are late, administration fees of £25.00 maybe incurred. This will also apply in the event that a Standing Order is cancelled during the term of the lease without prior agreement with Flamingo Lettings and thus causing rent to be outstanding or paid late.
If further reminders to pay outstanding rent, including letters, texts or emails are required, tenants will be charged further administration fees of £25.00 for each reminder sent.
You will be informed by Flamingo Lettings when you move in whether we, the Landlord, or the Landlord’s representative will be managing the property during the Tenancy.
If you come across an issue in your property it needs to be reported straight away, this can be done using our form on our website or contact us via email (info@ flamingolettings.co.uk) or by calling the office on 01942 466629.
If we are managing the property, we will wish to ensure that it is being kept in good order. For this reason it will be necessary to arrange periodic inspections under the terms of the Tenancy Agreement. It is important that these visits are organised in advance in order that you are put to the minimum inconvenience.
We will write to inform you when we will be visiting. We hope that you will be present during the visit. However, if you are unable to attend, we will use our security key. We will carry out the following inspections;
We will carrying out an inspection one month before you are due to depart is as it will allow us to identify any issues that may occur at check out, allowing the you to address any issues you may be responsible for which then reduces the potential for dispute and/or delay new tenants moving in.
This will also provide us chance to remind you of your contractual obligations, e.g. replacing light bulbs, returning keys, make sure final bills are paid and any possible charges or deductions to the deposit.
As part of our reporting process to Landlords, Tenants should be aware we will be taking photographs of the property.
The Tenancy Agreement makes you (the Tenant) responsible for the payment of gas, electricity, telephone and water charges. It is important that you register with each of the local utility companies directly in order to ensure continuity of service, and billing in your name.
Your other responsibilities are
Council Tax
The Tenant is liable for paying Council Tax whilst Tenants are occupying the property so it is important that Tenants register with the Local Authority.